From Jim Gilliam's blog
February 23, 2000 09:08 PM
Industry Standard on Altavista: Instead of listening to what customers want, many companies elicit specific responses. Big difference. Customers make more profound noises when they behave the way they want to, not the way they are directed to.
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Jim Gilliam
Learn more about me or read my blog. For the latest on my lung transplant situation, check on jim.
Learn more about me or read my blog. For the latest on my lung transplant situation, check on jim.
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